Frequently Asked Questions
Q1. Are you a manufacturing or trading company?
A. We are proud to be a renowned manufacturer, enriched by over a decade of industry expertise and bolstered by an adept international trade team. Located in the lively cultural city of Chaozhou, China, we are dedicated to using superior raw materials and enforce rigorous quality checks at each production phase. Our extensive collection includes toilets, wash basins, bathroom cabinets, smart mirrors, water taps, and other refined bathroom essentials. Innovation is our driving force, consistently unveiling new product designs to satisfy various decorative tastes, offering a seamless one-stop shopping experience. We warmly invite you to explore our cutting-edge factory, supported by a comprehensive supply network designed to meet your needs, all underpinned by our steadfast commitment to quality and exceptional service.
Q2. Can you manufacture based on provided samples?
A.Certainly! We are thrilled to extend OEM & ODM services, offering bespoke customization tailored to your precise specifications. Whether it involves unique shapes, personalized logo imprints, distinctive color palettes, or custom packaging, we possess the expertise to realize your vision.
Q3. What are your delivery terms?
A.Our delivery terms, including EXW and FOB, offer adaptable solutions to suit your logistical needs, promising a flexible and convenient experience.
Q4. What is your delivery timeline?
A.We are committed to punctual deliveries, providing: for available stock, anticipate shipment within 10-15 days, and for restocking items, timelines vary from 15-25 days dependent on order volume.
Q5. Do you conduct tests on all products before dispatch?
A.Absolutely, we implement a meticulous 100% testing protocol before shipment. From crafting a pre-production sample to performing an exhaustive final inspection, we assure each product's impeccable quality before it embarks on its journey to you.
Q6. What are your payment terms?