Frequently Asked Questions
Q1. Are you a manufacturing facility or a trading company?
A. We are a prestigious manufacturer with over a decade of rich expertise, accompanied by a proficient international trade team. Located in the lively city of Chaozhou, China, we ensure the use of high-grade raw materials, maintaining strict quality control throughout our production processes. Our diverse collection encompasses toilets, wash basins, bathroom cabinets, smart mirrors, water taps, and other sophisticated bathroom essentials. With a focus on innovation, we frequently unveil new and captivating product designs suitable for various decorative styles, providing an all-inclusive shopping experience. We warmly welcome you to visit our advanced factory and extensive supply network, where we are eager to meet your needs with exceptional quality and service.
Q2. Can you produce according to the samples provided?
A.Indeed! We are delighted to offer OEM & ODM services, delivering bespoke customization to meet your specific needs. Whether it requires unique shapes, custom logo imprints, exclusive color schemes, or personalized packaging, we are fully prepared to bring your vision to life with precision.
Q3. What are your terms of delivery?
A.Our delivery terms encompass EXW and FOB, providing adaptable solutions to satisfy your logistical preferences and requirements.
Q4. What is your delivery timeframe?
A.Our dedication to swift delivery is evident in our timelines: for available stock, anticipate delivery within 10-15 days. For items that require restocking, the timeframe extends to 15-25 days, depending on the order size.
Q5. Do you conduct thorough testing of all products before delivery?
A.Absolutely, we adhere to a rigorous 100% testing protocol prior to shipping. From crafting a meticulous pre-production sample to conducting a thorough final inspection, we guarantee exceptional quality for each product before it sets off on its journey to you.
Q6. What are your payment terms?