Frequently Asked Questions
Q1. Are you a manufacturing facility or a trading company?
A. We proudly stand as a distinguished manufacturer with over a decade of profound expertise, complemented by a highly skilled international trade team. Based in the vibrant city of Chaozhou, China, we are committed to using only premium raw materials, adhering to rigorous quality control throughout every production phase. Our extensive range includes toilets, wash basins, bathroom cabinets, smart mirrors, water taps, and other refined bathroom essentials. Driven by innovation, we consistently introduce fresh, captivating product designs to suit diverse decorative themes, offering a seamless one-stop shopping experience. We warmly invite you to explore our state-of-the-art factory and expansive supply network, always ready to meet your needs with unparalleled quality and service.
Q2. Can you produce according to the samples provided?
A.Absolutely! We are thrilled to offer OEM & ODM services, providing bespoke customization tailored to your unique requirements. Whether it involves distinct shapes, custom logo printing, exclusive color palettes, or personalized packaging, we are equipped to transform your vision into reality.
Q3. What are your terms of delivery?
A.Our delivery terms include EXW and FOB, offering flexible solutions to accommodate your logistical needs and preferences.
Q4. What is your delivery timeframe?
A.Our commitment to prompt delivery is demonstrated by our timelines: for items in stock, expect delivery within 10-15 days. For items requiring restocking, delivery extends to 15-25 days, contingent upon order volume.
Q5. Do you conduct thorough testing of all products before delivery?
A.Indeed, we enforce a stringent 100% testing protocol prior to dispatch. From crafting a precise pre-production sample to performing a comprehensive final inspection, we ensure impeccable quality for each item before its journey to you.
Q6. What are your payment terms?