Frequently Asked Questions
Q1. Are you a manufacturer or a trading company?
A. With great pride, we declare ourselves as an esteemed manufacturer, boasting over ten years of industry experience. Our seasoned international trade team, situated in Chaozhou city, China, employs only the finest raw materials while adhering to stringent quality control at every production phase. Our diverse product lineup includes elegant toilets, stylish wash basins, luxurious bathroom cabinets, innovative smart mirrors, graceful water taps, and a range of sophisticated bathroom essentials. Driven by a passion for innovation, we constantly unveil new designs that seamlessly blend with varied decorative aesthetics, providing a smooth, all-in-one shopping journey. We are passionately committed to quality and exceptional service, warmly inviting you to tour our cutting-edge factory, where our extensive supply network eagerly awaits to fulfill your needs.
Q2. Can you produce according to the samples?
A.Absolutely! We take immense pleasure in offering comprehensive OEM & ODM services, empowering you with bespoke customization tailored precisely to your unique specifications. Whether it involves intricate shapes, personalized logo printing, distinctive colors, or customized packaging solutions, we possess the capability to transform your vision into reality.
Q3. What are your terms of delivery?
A.Our delivery terms include both EXW and FOB, providing diverse and flexible options to accommodate your specific logistical needs.
Q4. How long is your delivery time?
A.Our dedication to prompt delivery is evident in our timelines: for items readily in stock, anticipate delivery within 10-15 days. For products requiring restocking, expect a delivery window of 15-25 days, subject to order volume.
Q5. Do you test all your goods before delivery?
A.Absolutely, we implement an exhaustive 100% testing protocol before dispatch. From crafting a meticulous pre-production sample to executing a comprehensive final inspection, we guarantee flawless quality for every product before it departs on its journey to you.
Q6. What are your terms of payment?
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