Frequently Asked Questions
Q1. Are you a manufacturing facility or a trading company?
A. With over a decade of profound experience, we pride ourselves as an esteemed manufacturer, supported by a dynamic international trade team. Nestled in the bustling city of Chaozhou, China, we are dedicated to sourcing only top-notch raw materials, maintaining stringent quality control at every production stage. Our diverse collection encompasses toilets, wash basins, bathroom cabinets, smart mirrors, water taps, and other elegant bathroom essentials. Our commitment to innovation ensures the constant introduction of captivating new designs, catering to varying decorative styles, and providing a comprehensive one-stop shopping experience. We warmly invite you to visit our cutting-edge factory and extensive supply network, where we stand ready to fulfill your needs with unmatched quality and service.
Q2. Can you produce according to the samples provided?
A.Certainly! We are delighted to offer OEM & ODM services, delivering bespoke customization tailored precisely to your distinctive needs. Whether it involves unique shapes, custom logo printing, exclusive color schemes, or personalized packaging, we are fully equipped to bring your vision to life.
Q3. What are your terms of delivery?
A.Our delivery terms include EXW and FOB, offering versatile solutions to suit your logistical requirements and preferences with flexibility.
Q4. What is your delivery timeframe?
A.We are committed to timely deliveries: for items in stock, expect dispatch within 10-15 days. For items needing restocking, delivery extends to 15-25 days, depending on the order volume, ensuring we meet your scheduling needs efficiently.
Q5. Do you conduct thorough testing of all products before delivery?
A.Absolutely, we implement a rigorous 100% testing protocol before shipment. From crafting a flawless pre-production sample to executing a thorough final inspection, we guarantee impeccable quality for each product before it embarks on its journey to you.
Q6. What are your payment terms?